Cancellation before 31 days before first check-in date: 20%
Cancellation 30 days or less before first check-in date: 100%
All refunds will paid in South African Rand.
All bank fees associated with paying a refund will be carried by the refunded party.
To facilitate a refund, the following information will be required:
Outstanding refunds may be used as credit for a different booking at discretion of Smiles Travels management.
Please e-mail your request for a refund with all relevant details to firstname.lastname@example.org